Marketers are trying everything to make their customers happy. They are giving their hundred percent to know each and everything about them. Today, customers are more demanding, they love personalized experience. Honestly speaking, I like when a company offers me personalized services. A complete 360-degree view of the customers is must. The article will explain… Continue reading 4 Ways to Create Omni-Channel Customer Profile
Before starting my article, I have a question for you. Which one costs more- acquiring new customers or keeping the ones that you already have? I guess the first one. Don’t know what is your opinion. But it is true, instead of trying new customers, businesses need to know more about their existing customers. The… Continue reading Customer Insights for Better Customer Retention
Enterprises with large IT departments are hugely embracing innovative data storage options as per the demands of their growing customer profiles and in this race of different storage options Hybrid cloud is an option that defeats rest all others. Although their implementation cost is too high but it is like one time investment that benefits… Continue reading What is Hybrid cloud and how it benefits the businesses?